The “A” in DREAM is for Automate

first_img 8SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr Think of the first three letters Differentiate, Recreate and Educate as the ingredients to bake a one-of-a-kind-out-of-this-world-cake. Now we put them all together and automate (or bake) it.Kirk recommends the new member experience be the first place to try marketing automation.I recently sat in on a conference call regarding Net Promoter Score and found out that most credit unions are not “blowing members away” when they open up their new account.  In fact, very few members will give a promoter score citing “Too early to tell” or “I just opened the account and I don’t feel I know them yet.”But this was even more disconcerting. In a Pacific NW study of credit unions and banks they found that Chase AND Bank of America scored higher with Millennials (18-34) on the “overall recommend” question. They did not cite service as the reason but rather just the opposite. They do a great job making it possible for the Millennial customer to NEVER have to interact with a human. And they do that using automation. continue reading »last_img read more

"The “A” in DREAM is for Automate"

Paul Selva, once one of Trump’s top generals, endorses Biden

first_imgSelva could not be reached for comment.Other groups of former national security leaders have endorsed Biden and criticized Trump, but it is remarkable that a recently retired four-star general like Selva – who was the Pentagon’s No. 2 military officer – would publicly endorse any candidate and sign onto a letter condemning a president he served.Beyond Selva, retired Admiral Paul Zukunft, who served as commandant of the Coast Guard from 2014 until 2018, also appears on the long list of signatories.”I’m not a Republican and I’m not a Democrat,” Zukunft told Reuters in explaining his decision. Retired General Paul Selva, once one of President Donald Trump’s most senior military advisers, is joining a large group of former Pentagon leaders to publicly endorse Democratic candidate Joe Biden for the Nov. 3 presidential election, according to a letter seen by Reuters.Selva, who served as vice chairman of the Joint Chiefs of Staff until July 2019, appears on a list of 489 national security experts – including former military leaders, ambassadors and White House officials – who signed a letter being released on Thursday that declares Trump “not equal to the enormous responsibilities of his office.””Thanks to his disdainful attitude and his failures, our allies no longer trust or respect us, and our enemies no longer fear us,” reads the letter by the group, called National Security Leaders For Biden. “It really comes down to the fundamental values of our nation and our concern that those values are being compromised.”Like Zukunft, Selva was not initially selected for his position by Trump, who inherited military leaders picked by his Democratic predecessor, Barack Obama. Trump renewed Selva for a second, two-year term in 2017.Other prominent retired military officers endorsing Biden in the letter include: Samuel Locklear, a retired Navy admiral who led the US Pacific Command until 2015, and Peter Chiarelli, who retired in 2012 after serving as the Army’s vice chief of staff.Strained ties with pentagonAlthough Trump describes himself as a champion of the US military and boasts of hefty military spending, his relationship with the Pentagon has been strained. He has ridiculed top generals, ignored their advice on some key issues, and questioned their commitment to their soldiers.Earlier this month, Trump sought to underscore his support among rank-and-file soldiers.”I’m not saying the military’s in love with me. The soldiers are,” Trump told reporters. “The top people in the Pentagon probably aren’t because they want to do nothing but fight wars so all of those wonderful companies that make the bombs and make the planes and make everything else stay happy.”Asked about Selva’s endorsement of Biden, White House spokeswoman Kayleigh McEnany said she could not speak to one individual and defended Trump’s support for US troops.”The rank and file of this military love this president,” she told reporters at the White House.Biden’s campaign has been trying to build a broad coalition of liberals, moderate Republicans and independents. When he accepted the Democratic nomination at his party’s convention in August, Biden said that, if elected, he would be a president for all Americans, not just for the Democratic base.Susan Rice, former US national security adviser under the Obama administration, told Reuters many more prominent former officials wanted to join the list but missed a deadline ahead of the letter’s public release.She attributed the strong turnout to deep concerns among former US military, diplomatic, and intelligence officials.”On the military side, there were many who felt strongly that this was a moment in our history when our democracy and our Constitution was on the line,” said Rice, co-chair of National Security Leaders for Biden. Topics :last_img read more

"Paul Selva, once one of Trump’s top generals, endorses Biden"

The top scorer who doesn’t put her in his house

first_imgOutside the home, the UDA has seen the door in February, scoring two goals to Huesca (Villalba and Darwin), although these barely served to tie the particular goal difference to the Oscense team, and one in Soria (Juan Muñoz) to fish a point. Almeria has got stuck in the Stadium of the Mediterranean Games, where they have only defeated Oviedo in the last five games, falling in three of them.Overall, the rojiblancos have left thirteen of the last fifteen points in play in the competition, with Gutierrez being in the pillory. In the scoring aspect highlights the surprise of the category, Darwin Núñez, with a dozen goals, by the eight of Lazo and the seven of Juan Muñoz. Almeria has scored 21 goals in the Mediterranean and 25 as a visitor. Almeria is the top scorer without a goal. Taking a look at the figures of the classification, stand out the 46 goals of the set of José María Gutiérrez, who leads the table of top scorers with wide difference, adding four goals more than Zaragoza, seven more than Mirandés and eight more than Girona and Cádiz. However, the rojiblancos are drought in the Stadium of the Mediterranean Games, which He has not celebrated a goal from his team since January 16 when Darwin Núñez materialized his double against Oviedo.Since then the Almeria team does not get wet in his fief, which has caused him to leave the leadership (the defeat against Elche caused the Cádiz to be placed in second position) and that the direct ascent to the five units moves away. Those of José María Gutiérrez claudicated against Elche (0-2) and Racing (0-1), matching last Saturday in the soporific match against Fuenlabrada.last_img read more

"The top scorer who doesn’t put her in his house"